How to Get Your Wireless Printer Back Online: Troubleshooting Guide

Wireless printers have revolutionized the way we print, offering convenience and flexibility. However, it can be frustrating when your wireless printer goes offline and disrupts your printing workflow. In this blog, we will provide you with a comprehensive troubleshooting guide to help you get your wireless printer back online. By following these step-by-step solutions, you can quickly resolve the issue and resume printing wirelessly.

Understanding the Offline Status of a Wireless Printer

When a wireless printer is offline, it means that it is not connected to your network or cannot communicate with your devices. This can occur due to various reasons, including network connectivity issues or configuration problems. Understanding the causes will help you effectively troubleshoot the problem.

Troubleshooting Steps to Get Your Wireless Printer Back Online:

There are a number of reasons why printers can go offline.  From a powered-down printer to a paper jam error to a connectivity error, it could be anything. Mostly the printer comes back online automatically when these errors are fixed, but sometimes you need to fix the errors manually to bring the printer back online.  In this guide, we will show you how to get the wireless printer back online on your Windows 10 operating system.

1: Check Printer and Network Connections

  1. Ensure Printer Power and Connectivity:
    • Verify that your wireless printer is turned on and connected to a power source.
    • Confirm that the printer’s Wi-Fi or network connection is established and active.
  2. Verify Network Connection:
    • Verify that your computer or mobile device is connected to the same Wi-Fi network as your printer.
    • Ensure that the network signal is strong and stable.

2: Restart Devices and Printer

  1. Restart the Printer:
    • Turn off your printer and unplug it from the power source.
    • Wait for a few minutes, then plug it back in and turn it on.
  2. Restart the Router and Devices:
    • Power off your wireless router and any devices connected to the network.
    • Wait for a minute or two, then power them back on.

3: Check Printer and Network Settings

  1. Printer Status and Offline Mode:
    • Access the printer’s control panel or settings menu to verify if it is set to offline mode. Disable this mode if enabled.
  2. Reconnect Printer to Wi-Fi Network:
    • On the printer’s control panel or settings, navigate to the network settings and select your Wi-Fi network.
    • Enter the correct Wi-Fi password, if prompted, to establish the connection.

4: Update Printer and Device Software

  1. Update Printer Firmware:
    • Visit the manufacturer’s website and check for any available firmware updates for your specific printer model.
    • Follow the provided instructions to download and install the latest firmware.
  2. Update Device Drivers:
    • On your computer or mobile device, ensure that you have the latest printer drivers installed.
    • Visit the printer manufacturer’s website or use the operating system’s built-in update feature to check for driver updates.

5: Reset Network Settings on the Printer

  1. Reset Network Settings:
    • Consult your printer’s user manual or support documentation to locate the network reset option.
    • Perform a network reset, which will erase existing network settings on the printer.
  2. Reconfigure Network Settings:
    • After resetting the network settings, go through the printer setup process to reconnect it to your Wi-Fi network.


Experiencing offline issues with your wireless printer can be frustrating, but with the troubleshooting steps provided in this guide, you can quickly resolve the problem. By checking connections, restarting devices, reviewing settings, updating software, and performing a network reset, you can get your wireless printer back online and resume printing wirelessly. Remember to refer to your printer’s user manual or contact customer support for specific instructions related to your printer model.

Also Checkout –  Printer is on but says offline