How To Fix HP Printer Paper Jam Error But No Paper Jam?

When you encounter a HP printer paper jam error but no paper jam, then don’t panic, it is a common issue. It is basically a false paper jam which means that your printer is showing the paper jam but actually there is no paper jam in the printer roller. When printers are jammed, they make an odd noise after receiving a print command but do not finish printing. It may also happen that the printer prints the test page but won’t print any more pages. Fortunately, there are a few possibilities you can investigate before visiting a repair shop with your printer. All these issues will be discussed in this article.

The article will guide you on how to fix HP printer paper jam error, that will help you enhance your printing of HP printers. To get more information on how you can troubleshoot this error read the below details.

Methods To Troubleshoot HP Printer Paper Jam Error

Before moving to any other step, if this issue persists with your HP printer, you can immediately try to restart your printer. It is possible that restraining your device will resolve your error. However, if the issue still prevails then, this article will guide you different ways to fix your printer.

1.  Check front cover to unclog jammed papers:

In order to keep your printer clean you first need to check if there are any paper bits in the front cover. If yes, gently remove them from the cover and put it back. This may resolve your HP Printer Paper Jam Error.

2.  Check your input tray:

If you don’t know where is the input tray, read the below steps to clean your input tray:

  • First, press the “Power” button and plug the printer in.

  • Now, remove the power cord from the printer’s back while it is still on.

  • Track down the input tray.

  • Gently remove the paper from the input tray.

  • Now, look into the input tray and take out any paper fragments or other items that might have fallen inside.

  • Then, put the printer back in its original location.

  • Turn on the printer after reconnecting the power cord.

  • Finally, use your HP printer now as normal.

3.  Check output tray:

To fix HP printer paper jam error you can check your output tray using these easy steps:

  • First, turn off your printer and disconnect the power cord.

  • Now, locate the output tray.

  • Gently pull out the jammed paper, if there is any paper, remove it. 

  • Now, try to print and if it works smoothly, this means your issue is resolved.

Other Methods to Fix HP Printer Paper Jam Error

1.  Check for paper feed rollers:

As you may be aware, paper often becomes trapped in paper feed rollers. Here are 5 simple techniques for clearing a paper jam in an HP printer by cleaning these rollers.

  • First, disconnect the printer’s power supply and turn it off.

  • Now, open the input tray by raising it.

  • To eliminate dust or dirt accumulation, locate the gray paper pick rollers and give them a thorough cleaning with a moist cloth.

  • Then, before reinstalling the rollers, properly dry them.

  • Finally, turn on the printer after reattaching the power cord.

2.  Clean your printer rollers:


You can also get rid of the HP printer paper jam error by cleaning the printer rollers. A six-step process to properly clean your printer is described below.

  • Empty the input tray of all papers.

  • After selecting “Settings” with the “Down arrow,” press “Ok.”

  • Then, press “Down arrow” to choose “Tools,” then “Ok.”

  • Press “Ok” after selecting “Clean paper feed”.

  • Before moving on, wait until the printer has completely finished its cleaning cycle.

  • Now try printing.

3.   HP Printer reset:

It’s interesting to note that occasionally consumers report an HP printer paper jam error even if there is actually no paper jam. It would be a good idea to reset the device to fix this problem. To resolve this issue, learn how to reset your HP printer. 

  • Activate the HP printer.

  • Remove the printer’s power cord at this time.

  • Remove the electrical cord from the outlet.

  • 60 seconds should pass.

  • Reconnect the power cord to the wall outlet at this point.

  • Reattach the printer’s power cord to the back.

  • To see if the problem has been fixed, turn on your printer.

4.   Check the entire printer for jammed papers:

You can use the thorough method provided here to inspect the complete device for paper jams. To resolve the HP printer paper jam error, adhere to all the instructions listed below.

  • First tap your HP printer’s “Resume” button. 

  • Then, continue to the next step if you can still see the HP printer paper jam.

  • Open the HP printer’s rear access door.

  • Now, check the gadget for stuck paper inside.

  • If there is any paper stuck inside the rollers, remove it.

  • Now, if there is no paper inside, put the rear access door back where it belongs and then push the “Resume” button.

  • The front cover of your HP printer should now be raised.

  • Again, find any paper clogs and carefully remove them.

  • Now, ensure that the print cartridge is working fine. 

  • For this, plug out the power cord and check if the cartridge is moving freely.

  • Thereafter, rotate the rollers thrice in the upward direction using your fingers.

  • If you see that your rollers and cartridges are blocked or stuck while you move them, check if there is any paper inside them.

  • Now, pull down the front cover of your HP printer. 

  • Fill the printer tray with aligned papers. 

  • Then press and hold the resume button.

  • At the end, release the resume button when you see a test page is printing.


The article has described you with numerous methods that will fix your HP printer paper jam error. If you encounter trouble while working on any issue you can connect us immediately. However, if there is any other issue you have irrespective of this, you can get in touch with our experts for instant solutions. We are available on call, email, or chat. 


The rollers on your HP printer can be cleaned by:

  • Unplug the printer after turning it off.
  • Open the door that provides access to the rollers.
  • To gently clean the rollers, use a soft, lint-free cloth dampened with water (or isopropyl alcohol for tough residue).
  • Before turning the printer back on and attempting to print, make sure the rollers are dry.

To resolve a paper jam problem on a printer:

  • To get rid of any paper jams or debris, simply follow the directions above.
  • Using a lint-free cloth or compressed air, clean the rollers and sensors.
  • Make sure the paper is loaded into the tray properly.
  • By turning the printer off, unplugging it, holding down the power button for 15 to 30 seconds, and then plugging it back in, you can reset the printer.
  • Install any available updates after checking the HP website for new firmware.

Faults like misaligned paper, unclean rollers, or sensor faults may cause your HP Deskjet Printer to repeatedly display a paper jam error. To clear any potential paper jams and clean the rollers, follow the above-mentioned methods. To prevent misfeeds and jams, double-check that the paper is loaded into the tray properly.

Due to different factors, such as dust or debris triggering the sensors, your HP printer may display a “paper jam” warning message even though there isn’t actually a jam. You can attempt the following methods to fix this issue:

  • Unplug the printer from the power supply and turn it off.
  • Remove the toner or ink cartridge by opening all the access doors.
  • Look for any trash or paper fragments along the entire paper path.
  • The rollers and sensors should be cleaned using compressed air or a soft, lint-free cloth.
  • Reinstall the toner or ink cartridge, then plug in the printer after locking all access doors.
  • Retry printing after turning it on.

Use these general techniques to fix a paper jam problem on your HP printer:

  • Unplug the printer after turning it off.
  • Open all entrances, then take out the paper tray.
  • Pull any stuck paper out of the paper route gently. Remove any loose pieces of paper while taking care not to break the paper.
  • To know the rest steps get in touch with us now.