How To Fix An Epson Printer Error Code 0x97

If you are using an Epson WF3640 or 3620 printer, then it is possible that you will get a 0x97 error. Other printers of Epson may face this issue, which can possibly indicate internal hardware issues. Even the malfunctioning of the motherboard and internal components can result in an Epson printer error code 0x97. The blog will guide you on how you can fix this error with easy and simple steps. To start with solutions, we first need to know what error code 0x97 stands for your printer.

What is Epson Printer Error Code 0x97?

Due to several reasons, your Epson printer encounters an error code 0x97, which can be a common printing error. This will notify you to turn on and turn off your printer repeatedly. Moreover, your printer will stop printing and come to a halt, and you will be unable to use it. The long-term users of the Epson printers will face this issue, and it is related to internal hardware.

Common Cause of the Error Code

The common cause for the Epson printer error code 0x97 is given below:

  • It can be an internal hardware problem, such as motherboard failure, which can be the chief reason for this problem. 

  • A printer with dust, jammed papers, or dirty printheads is another reason for the cause. 

  • Hardware malfunctioning and clogged nozzles are among the Epson printer error codes 0x97.

Troubleshoot Epson Printer Error Code 0x97

To overcome the error code 0x97, the blog will brief you about some tips and tricks that are easy and simple to understand and follow:

1. Download the Epson 0x97 Fix Patch.

If you download the Epson 0x97 patch, it can resolve the error immediately. Once you download it, it will increase the efficiency of the scanning device. Follow the below steps to know this fix:

  • First, go to the official website of the Epson printer and download’ 0x97 Fix Patch.’

  • Then press the ‘Scan’ menu. 

  • At last, press the ‘Repair’ button to repair the printer.


2. Reboot and Restart System

Rebooting and restoring is the easy fix that will quickly clear your Epson printer error code 0x97. To know how you can do this, follow the steps:

  • First, reboot your computer.

  • Then, log in as an administrator. 

  • Now, click on the start menu.

  • Then click on ‘All Programs.’

  • Now again, click on ‘Accessories.’

  • Then, move to ‘Tools’ and click on ‘System Store.’

  • After clicking on Next’ and ‘Restore my machine to an earlier date 

  • Now choose the latest computer to restore the data within the date ‘Click on restoration date’ and then ‘Next.’

  • Then go to the authentication window and click ‘Next.’ 

  • Finally, reboot your system after the restoration process is over.

3. Microsoft Printer Troubleshooter Launch

Microsoft printer troubleshooter tool will help you fix Epson printer error code 0x97. To implement this troubleshooter use the below steps:

  • First, visit the official website of Microsoft.

  • Now look for the Microsoft printer troubleshooter.

  • Then, download and install the tool.

  • At last, follow the on-screen instructions to use the tool and fix the error.

Some Others Troubleshooting Tips Epson Printer Error Code 0x97

1. Turn the Epson Printer On and Off

When Epson Printer Error Code 0x97 jams your printer, it will guide you to turn off and on your printer. You can try plugging in and unplugging your printer, which can be helpful. Now, try to remove the cartridges of the printer in the following manner:

  • First, plug out all the cables attached to your printer.

  • Open the device and check for any jammed bits of paper

  • Then, safely remove the cartridges from the Epson printer.

  • Tap and hold the “Power” button when your device is completely disconnected.

  • Now, connect all the cables back to your device.

  • Start the printer and use it smoothly.

2. Clean Epson Printer Using Wet Tissues

Cleaning your printer to resolve the Epson Printer Error Code 0x97 error can be a good option. To use this method, follow the steps:

  • First, turn off your Epson printer. 

  • Now, open your printer.

  • Grab the wet tissue and dip it in warm water.

  • Then, gently clean the internal areas of the tissue.

  • Now, wait for 15 minutes for your device to dry up.

  • Now, reinstall the printer parts removed during the learning process. 

  • At last, turn on your Epson printer.


3. Update OS X Epson Printer Driver

Users of OS X will also benefit from updating the Epson printer’s drivers in order to get rid of error number 0x97. If you choose the manual method, you may select Applications and then go to the Epson Software folder. You may download the driver updates by using the Epson Software Updater to resolve the Epson Printer Error Code 0x97:

  • First, launch “Applications” and update the Epson printer driver manually.

  • Then, open the “Epson Software” folder.

  • Select “Epson software updater” from the menu.


The blog has given information on several methods that will help you resolve Epson Printer Error Code 0x97. You can try any of these methods, and your issue will be resolved. Somehow, if your issue still prevails, you can get in touch with our experts, who will guide you with instant solutions. You can email or chat with us to get answers to your queries.

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You must first alter the printer name in the Registry Editor before converting the RPC connection settings policy in order to fix error number 0x00000709. You can use the printer troubleshooter, modify the printer options settings, and remove the problematic update if these methods do not address the problem.

A quick reset could be able to remove some trouble codes. Wait a few minutes after turning off the printer and unplugging it from the power supply. Then, connect it again and switch it on.

It is a situation where processing is halted because of flawed hardware, software faults, read errors, or other abnormalities. The operating system has met a problem it cannot fix; thus, if you experience a fatal error, you often cannot recover from it.

To resolve the fatal error:

  • Restart the printer after turning it off. 
  • The print head travels to the left when the ink-out lights turn on. 
  • Now install a fresh ink cartridge in the printer. 
  • After turning on the printer, if the fatal error returns, get in touch with your dealer.

Epson error code 0x9A can also occur for several other causes than defective printer cartridges. Debris or bits of paper may be obstructing the paper tray. A displaced encoder strip is another option. Hardware flaws like a faulty printhead, belt, or gear can sometimes be the cause of an error.